Booking Details

Due to the amount of publicly available information on conference and institution websites, some committee members and conference speakers are being contacted by third party companies, often from overseas, purporting to be event managers who request to secure accommodation or flight bookings. These requests always ask for financial information or credit card details and will generally be quite pushy in their attempts. Firms claiming to be legitimate accommodation and travel agents for your event, such as Business Travel Management and are not endorsed or authorised by the conference organisers. They are actively trolling event webs and trying to match invited speakers and committees with personal details often found on their own institute websites.

Please note, ASN Events will never ask a third party to retrieve credit card or financial information from you without prior personal arrangement with yourself and an ASN staff member. The only time you will be required to provide financial details, will be for accommodation bookings via the secure external booking tool. All other conference related costs, ASN Events will send through an invoice with remittance details which contains full ASN Letterhead, completed by an ASN Staff member and will always be from an @asnevents.net.au email address.

If for any reason you are unsure of the legitimacy of a requested payment, you should always contact your ASN Events Conference Organiser, Adelle Xue.

We take the protection of the information you provide to us very seriously, including your contact details and any financial information and have instituted secure IT platforms to protect your data.

Accommodation can be booked via an external booking tool, during the registration process. Please note, your room is not confirmed until full pre-payment is received. Full pre-payment for accommodation is due by Friday 15 August 2025. Several payment options are available, see you the payment details on the external booking detail provided by each hotel.

Accommodation bookings not paid for by Friday 15 August 2025 will be cancelled.

If you require additional room nights not already available, please contact request via the external booking tool.

No further changes are accepted after Friday 15 August 2025.

Accommodation booked as part of the conference registration process can be cancelled in full with no penalty, as long as your request to cancel is made by Friday 15 August 2025. All cancellations must be made in writing directly to the hotel

Within 35 days of the conference, all rooms cancelled or no shows will be charged at the agreed rate for all room nights cancelled.

Each guest will be asked for a credit card upon check-in.

Please contact the hotel directly through the Groups360 portal in registration.